Reasons And Solutions For Credit Card Payment Failure

If you need help with any questions, please feel free to contact our customer service by WhatsAPP or Email!👇

E-mail：jdfootstore@gmail.com

If "Payment Pending" is displayed after payment, it means that you need to wait for the bank to review and approve this payment. Usually this time ranges from a few hours to a day.

It is necessary for the cardholder to authorize by telephone, explain to the issuing bank that the payment is made by himself, and please let it go.

Method 2: After authorization, you can contact our customer service via WhatsApp or Email, and we will notify the bank to deduct the payment from the original order again.

2. High risk

If your credit card has bad spending records or other reasons, it may cause this failure.

First, you can try to make a new payment or place the order with another credit card.

If it still doesn't work, you can ask the customer service to try to transfer money by bank card.

In the end you just want to pay with a credit card, but the payment always fails. If you are an old customer of jdfoot, provide the previous successful deduction record, and the customer service will apply for the payment to the bank.

3. Fraud suspicion

The bank will feedback the deduction results based on the cardholder's payment information. For example, the cardholder pays too frequently or the payment amount is too high in a short period of time. The cardholder's consumption behavior violates the bank's risk control rules. Listed as a possible fraudulent transaction by the bank, so the bank declined the transaction. It is recommended to try to place an order again after a while, or pay with another card.

4. Expired card

Cardholders are advised to contact the bank or check whether the validity period of the card is correct.

5.Insufficient funds/over credit limit

You can recharge or place a new order and pay with another card

6. Stolen Or Lost Card

It is recommended to place an order again and pay with another card

7. Payment Declined

You can send the order number to the customer service, and the customer service will ask the bank why it failed, and then tell you.

8. Invalid transaction

Cardholders are advised to consult the card issuing bank to see if there are any restrictions on the card, or if other types of cards are not supported, such as cards that can only be used for refueling, and such transactions are not allowed.

9. CVV2 failure

There will be a verification code on the back of the credit card. It is recommended that you re-order and pay after checking your card information.

10. Capture card

The bank advises the cardholder to consult the issuing bank to see if there are any restrictions on this card.